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MS Dynamics CRM 365

MS Dynamics CRM 365

Microsoft Dynamics CRM is Customer Relationship Management (CRM) software which focuses mainly on Sales, Marketing and Services. Microsoft Dynamics CRM is a software which helps the   companies to manage and track all the activities of the customer. Microsoft Dynamics CRM is a server based -client application, similar to Microsoft SharePoint. It is an IIS-based web application that supports extensive web services interfaces. MS CRM is an of integrated, data-driven software solutions that improve how you interact and do business with your customers. It maintains many things like customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data.

KMR Software Services will provide an extensive and detailed training for all the training modules . For Microsoft Dynamics CRM Training you will be able to

  • Understand the Entities Forms, Records and Fields in a CRM
  • Define various Privileges and Permissions
  • Navigation with Microsoft Dynamics CRM
  • Creating Primary functionalities of Dynamics CRM
  • Execute various Deployment methods
  • Manage the Security Hierarchy of the organization
  • Work on various Functionalities of Microsoft Dynamics CRM
  • Configuring Emails and Managing Teams
  • Exercising and managing various CRM records
  • CRM solutions increase your profitability by streamlining administrative processes
  • Microsoft Dynamics CRM integrates with sales, marketing, and service divisions.
  • Help in knowing the process better
  • Enable you the focus more on building and maintaining the customer relationships that matter.
  • A multifaceted platform which is highly focused in developing, improving, and retaining your customer relationships.
  • Highly Customizable.
  • Fulfills the demands of the Business.
On worlds Market Microsoft dynamics CRM’s market share is about 3.04% In recent times it has triggered to an extensive growth from 56% to 74% which is comparatively very high in the industry. Many companies like Komline-Sanderson, Life Time Fitness, Nelnet, Genetec, American Homes 4 Rent and many other use Microsoft dynamics CRM to track the records on day to day activities. Since the growth is high and the need of the skilled and professional in Microsoft dynamics CRM are relatively less the demand for the Microsoft dynamics Professionals is quite high.  There is a huge demand for CRM consultants, as the focus of businesses continues to increase on CRM and customer satisfaction. Compared to the other developers a certified in Dynamics CRM is able to get  instant jobs with higher salary packages On an average a Microsoft dynamics Professional is expected to get around $97,156 per annum. Many leading MNC’s are looking for individuals you have a strong profile the of Microsoft Dynamics CRM knowledge, and skills and expertise in .NET.So, Learning and getting certified with MS CRM will be a best option if you want to on a MNC for high position

Anyone working in the field of CRM can attend this course like

  • Customer Relationship Management (CRM) Consultant
  • Information Technology (IT) Consultant
  • Software Consultant
  • Data Analyst
  • Senior Technical Consultant
  • IT Professionals (Preferably IT Admin, Support, Consultants)
  • .NET Developers
  • Network Administrators / Developers

There is no compulsory requirement for this MS CRM training. Basic knowledge about computer is sufficient.

MS CRM will boost the career by being an expert at Microsoft Dynamics CRM and earn up to 50% more. Our CRM training at KMR Software services will covers all the subject areas of Dynamics CRM. KMR Software services is a leading Microsoft Dynamic CRM Training Institute in Hyderabad which delivers high-quality Microsoft Dynamic CRM Training for both classroom and online training. At KMR Software services the entire course includes updated trainings of MS CRM and covers all versions of Microsoft Dynamics CRM (including 2011, 2013, 2015, 2016, and 365).The entire course is designed in such a way that we will help you in preparing to get through or pass the Official Microsoft Dynamics CRM certification and is designed to help them clear the exam in first attempt itself. We offer regular training classes (day time classes), weekend training classes, and fast track training classes. Our Microsoft Dynamic CRM Training course fee is economical and tailor-made based on training requirement. Our team will make you confident & comfortable in cracking interviews. We also provide online training through which you can access our tutorial Anywhere, anytime which is valuable and cost-effective. We have a captivating interactive training environment with dynamic content, e-Learning that not only effectively keeps people up-to-date, but interested as well. It’s a One Stop Shop for all IT and Non-IT software trainings in Hyderabad.

Introduction to Microsoft Dynamics CRM

  • Sales Module
  • Marketing Module
  • Service Module
  • Activity Feeds
  • Working with Dash Boards
  • Working with Reports
  • Process Driven UI
  • Accessing CRM from Outlook
  • Introduction to Social Listening
  • Administration, Settings & Configuration
  • Dialogs
  • Basic and Advanced Customizations in MS Dynamics CRM
  • MS CRM Entity Model
  • Entity Customization
  • Relationships, Views and Advanced Views
  • Views and Advanced Views
  • Form Scripting
  • Working with Web Resources
  • Report Wizard, Exporting Reports
  • Working with Dash Boards
  • Extending MS Dynamics CRM
  • Processes(Workflows & Dialogs)
  • Ribbon Customizations
  • Introduction to Solutions
  • Plugins
  • Custom Workflows
  • Microsoft CRM – Outlook Integration
  • Microsoft CRM – SharePoint Integration


  • Creating Portals For Dynamics CRM.
  • WCF In Dynamics CRM
  • SSRS Reports.
  • Data Migration and Data Integration in Dynamics CRM(SSIS).
  • Web API (JavaScript).
  • Installing On-Premise CRM.

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